Auric Air Ltd

The following Terms and Conditions apply generally to all services offered by Auric Air when a ticket is bought through EasyOTA LTd t/a Tripindigo.com or Safrisoko.com.

Please ensure you read carefully the Terms and Conditions. Your payment for the flight ticket confirms acceptance of these terms and conditions.

You are entirely responsible for verifying your flight schedule with the air carrier during the 24-hour period immediately prior to the departure and the return date.

You must reconfirm your return flight within 24 to 72 hours prior to the scheduled take-off time. Please contact Auric Air directly to reconfirm your flights.

Email: reservations@auricair.com or Call: +255 (0) 783 233 334, +255 (0) 688 937 1 66.

GENERAL TERMS & CONDITIONS:

1. The liability of Auric Air Services Ltd in respect of carriage of passengers is subject to the rules and limitations relating to liability established by the Warsaw Convention as applied in Tanzania and by the complete Terms and Conditions listed on the Auric Air website.
2. Check-in-time is 60 minutes before flight time at all airstrips. Auric Air reserves the right to reallocate seats or depart up to 10 minutes ahead of scheduled time if passengers have not arrived at the point of departure by that time.
3. Auric Air reserves the right to change departure times of carrier when so required for operational, weather or safety reasons.
4. Auric Air is not responsible for any direct or consequential costs resulting from any delays to its services and particularly if a delay results in missing a connection to another carrier – domestic or international. Auric Air only guarantees a connection to another flight operated by Auric Air.
5. No liability whatsoever is accepted towards passengers or hirers, their dependents or any other persons in respect of death, injury, sickness, damage or loss, whether sustained on board the aircraft, in course of any of the operations of flight, embarking, disembarking or otherwise.
6. Baggage allowance is strictly 20 Kgs per passenger, inclusive of hand luggage in soft bags.
7. Excess baggage will be charged at prevailing rates and only carried subject to space availability.
8. Cancellation/Amendment policy: Within 48 Hrs, will apply a penalty of 50% of the selling price. Within 24 Hrs, will apply a penalty of 100% of the selling price. NO SHOW will be charged 100%
9. Tariffs are subject to change without prior notice
10. Please see Clause 1 and 6 of Terms & Conditions on website for information relating to No-Shows, Cancellations, Amendments and Refunds.
11. At check-in passengers will be required to show their passport, or national ID with a photograph, for identification purposes.
12. Auric Air has “NO REFUND” policy